Bunnings, Kmart hit pause on facial recognition technology amid privacy watchdog probe

Donna B. Jones

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Wesfarmers-owned retail chains Bunnings and Kmart have bowed to general public stress and hit pause on using facial recognition engineering in their stores amid an investigation by the privacy watchdog.

The Place of work of the Australian Information Commissioner confirmed earlier this month it had opened a probe into the technological innovation, concentrating on how retail chains cope with personal information of consumers.

The investigation adopted a report from customer advocacy team Choice about Bunnings’ and Kmart’s use of the facial recognition know-how.

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